Frequently Asked Questions
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Do I need to place a deposit?
It is entirely up to you. Placing a deposit assures you a pick from my current & upcoming litters. It is a non-refundable deposit. You will be contacted when it is time to pick out your puppy, which is at 6 weeks of age.
We require a $500 deposit and cannot hold a puppy until I receive a deposit. I will allow three business days to receive the deposit if you are mailing it -- If you think it will take longer to get here, please let me know so that I do not think you have a changed your mind.
We will not hold a puppy until the deposit is received.
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If I am the 3rd person to give you a deposit for a pup, do I get 3rd choice?
Yes, basically the 3rd person to give a deposit would be 3rd in line for choice on a litter. But, the first person isn't guaranteed "pick of the litter." We always reserve the right to pick of the litter. For example, we might want to keep a pup. We also try to match up puppies with their new families.
- Do you ship puppies and if so, what age?
Yes, we ship puppies. We do not ship until they are 8 weeks old and weather conditions permit. While they are with us, we take special care to expose them to clanging, banging noises, get them used to a crate and overall get them used to the idea of noise and movement.
Golden Retriever puppies that are properly prepared for flight do extremely well while traveling to their new homes. If you are picking up your puppy, you may do so at 8 to 9 weeks.
- How much is shipping?
Shipping varies depending on weight and size of dog. Shipping includes crate, flight, and health certificate charges. Please note, older puppies may incur an increased cost due to increased crate size and weight.
- Do you guarantee your dogs?
Yes. Please see your puppy contract for details.
- Breeding Rights?
We do give out breeding rights on occasion, but we are very selective. As more people request full breeding rights, there is going to be an over abundance of these dogs, that are not breed for quality, but quantity. There are many qualities and health issues to consider when breeding the Golden Retrievers.
- Do you think I should crate my puppy at night?
Yes, we believe puppies should be crated a night. If a pup is allowed free access in your home or even a room at night, he will get into trouble. The biggest problems are soiling in the house and chewing things that he's not suppose to. A young pup needs a safe place that is for them alone. Most puppies will not soil in their crate. If a puppy has a large enough area, they will wake up and pee somewhere and then go back to sleep somewhere else. A puppy doesn't like to soil its own sleeping area because it needs to sleep there. It is more difficult to house break a puppy that doesn't have a crate than a pup that does have a crate. Also, the puppy is safer at night in a crate. There are possibilities of the puppy chewing on electrical cords, falling down steps, getting into the garbage, or chemicals kept under the kitchen sink.
- Are they AKC registered?
Yes, all our puppies are AKC registered.
- How can I pay for my puppy?
We accept money orders, cashier's checks, personal checks and cash payments. If sending a personal check, please allow additional time for check to clear before scheduling shipment/delivery date.
We do not schedule airline reservations for the puppy until payment and signed contract is received. It takes at least 5 business days to get confirmation of airlines reservations for the puppy.
- How often to I feed my puppy?
Most puppies should be fed three times a day, until they are about 4 to 6 months old. Then change it to twice a day. Our puppies feeding times are 7 am, 12 noon, and 6pm. It is harder to house break a puppy that always has access to a full food bowl.
- How do I house break my puppy?
First of all, realize that a puppy's body is not mature enough for muscle control of its bladder until it is 3 1/2 to 4 months of age. Bowel control is usually faster. Tips and tricks: PATIENCE, CONSISTENCY, AND ROUTINE! All puppies need their own secure sleeping area. (Crate) A puppy usually will not void or defecate in their sleeping area. Do not give a puppy water past 7 p.m and No food after 6 p.m. Obviously, this time can be adjusted if it is very hot or the puppy has had a big play time. This gives the puppy plenty of opportunity to be able to go to bed with an empty bladder. Keep the puppy in site at all times! After 20 minutes let the puppy outside and give the command, for example "go potty."
Take puppy outside:
- As soon as a puppy wakes up.
- Right after a puppy eats or drinks.
- After 20 minutes of playtime.
It doesn't take long for a puppy to learn. Make a schedule for "potty time," playtime, eating, etc. When you take the puppy outside always tell him "Outside." He then learns the command. If you catch a puppy in the act of having an accident in the house, pick him up mid-stream and say "no" in with a firm tone. NEVER hit a puppy or rub a puppies nose in his own mess. This does not teach the puppy anything good or positive. You can show the puppy the pee smelling cloth (after you clean it up) and say "No Potty in House." Then lovingly, but firmly take the puppy and the cloth outside. Put the cloth on the ground and say "Go Potty Outside." Let the puppy smell the cloth. Remember to watch your puppy closely and recognize the "need" for him to go outside.
